Learning Without Scars Podcast Artwork Image

Learning Without Scars

Ron Slee

As a third-generation educator, it is easy to say that teaching and training are in the blood for Ron Slee. From his beginnings as a coach, through his time at McGill University, Ron developed a foundation for the work he does today. From working within dealerships, to operating a consulting company, creating a training business and running twenty groups, Ron has been directly involved in this Industry since 1969. Ron has been known as the industry expert for years, and has brought this expertise to bear through his training programs. Today, Ron provides specialized, job function based internet based subject specific classes, job function skills assessments, as well virtual seminars and webinars. These courses are designed for manufacturers and their dealers, as well as independent businesses in the construction equipment, light industrial, on-highway, engine, and agricultural industries through Learning Without Scars (www.LearningWithoutScars.com). This platform is a continuation of the work begun by Quest, Learning Centers which was established in 1996. This training is aimed at improving dealer parts and service operations through qualified people that are knowledgeable in using operational metrics and current market and operational best practice methods. 
Episodes
Alex Kraft and his blog on Lazy ManagementFebruary 08, 2023
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Mets Kramer introduces his new dealer management system.January 31, 2023
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Christopher Kiely revisits his career and his thinking about how equipment has changed over his working life.January 03, 2023
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Sara Hanks introduces us to another method to get going with Process Improvement – Start in the Middle.December 19, 2022
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Alex Kraft announces the creation of “Uber” for Equipment RepairsDecember 12, 2022
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Chris Kohart and Ron discuss the industry and change.December 05, 2022
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Alex Kraft and Ron discuss his "Getting Better" blog postNovember 28, 2022
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Debbie Frakes and Steve Clegg join us from Mexico to discuss the use of AI and dealer transaction data to forecast and manage the business through the boom-and-bust cycles in this industry through Winsby and ZintoroNovember 17, 2022
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Mets Kramer and I continue to talk about Digitalization of Dealers. This conversation covers what we need to do “internally.”November 02, 2022
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Sara Hanks and I talk about Process Improvement integrated with Six Sigma and Project Management. October 31, 2022
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Dale Hanna and I talk about the services that are provided by Foresight Intelligence.October 25, 2022
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Mike Pentz and Mets Kramer and I continue our conversation about branding, addressing the challenges of getting this done.October 19, 2022
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Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.September 26, 2022
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Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option. September 19, 2022
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Mets Kramer and Mike Pentz join us as we identify the value and importance of your BrandSeptember 12, 2022
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Bill Pyles joins us for this Candid Conversation on the Service Department OrganizationSeptember 05, 2022
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Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employeesAugust 29, 2022
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Alex Kraft and I follow up on his Blog on Customer Service. It seems that Customer Loyalty and Customer Service are inextricably linked.August 22, 2022
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Process Mapping Explored with Sara HanksAugust 15, 2022
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Bonnie Feigenbaum and Ron talk about her lecture series on Basic Marketing hosted by Learning Without ScarsAugust 08, 2022
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Sara Hanks brings her strong background from the perspective of an Engineer. August 02, 2022
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Debbie Frakes from Winsby talks about engagement and market coverage in the equipment market and the impact on customer retention.July 31, 2022
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Mets Kramer and Ron talk about the impending recession and how it won’t affect equipment dealersJuly 27, 2022
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Steve Clegg talks with Ron about the business tools and offerings that are available from WinsbyJuly 11, 2022
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Steve Clegg introduces a new subject in our blogs covering data analytics for a dealership from customer transactions to forecasting and everything relating to the business.June 22, 2022
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