Learning Without Scars Podcast Artwork Image

Learning Without Scars

Ron Slee

As a third-generation educator, it is easy to say that teaching and training are in the blood for Ron Slee. From his beginnings as a coach, through his time at McGill University, Ron developed a foundation for the work he does today. From working within dealerships, to operating a consulting company, creating a training business and running twenty groups, Ron has been directly involved in this Industry since 1969. Ron has been known as the industry expert for years, and has brought this expertise to bear through his training programs. Today, Ron provides specialized, job function based internet based subject specific classes, job function skills assessments, as well virtual seminars and webinars. These courses are designed for manufacturers and their dealers, as well as independent businesses in the construction equipment, light industrial, on-highway, engine, and agricultural industries through Learning Without Scars (www.LearningWithoutScars.com). This platform is a continuation of the work begun by Quest, Learning Centers which was established in 1996. This training is aimed at improving dealer parts and service operations through qualified people that are knowledgeable in using operational metrics and current market and operational best practice methods. 
Episodes
Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.September 26, 2022 Episode artwork Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option. September 19, 2022 Episode artwork Mets Kramer and Mike Pentz join us as we identify the value and importance of your BrandSeptember 12, 2022 Episode artwork Bill Pyles joins us for this Candid Conversation on the Service Department OrganizationSeptember 05, 2022 Episode artwork Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employeesAugust 29, 2022 Episode artwork Alex Kraft and I follow up on his Blog on Customer Service. It seems that Customer Loyalty and Customer Service are inextricably linked.August 22, 2022 Episode artwork Process Mapping Explored with Sara HanksAugust 15, 2022 Episode artwork Bonnie Feigenbaum and Ron talk about her lecture series on Basic Marketing hosted by Learning Without ScarsAugust 08, 2022 Episode artwork Sara Hanks brings her strong background from the perspective of an Engineer. August 02, 2022 Episode artwork Debbie Frakes from Winsby talks about engagement and market coverage in the equipment market and the impact on customer retention.July 31, 2022 Episode artwork Mets Kramer and Ron talk about the impending recession and how it won’t affect equipment dealersJuly 27, 2022 Episode artwork Steve Clegg talks with Ron about the business tools and offerings that are available from WinsbyJuly 11, 2022 Episode artwork Steve Clegg introduces a new subject in our blogs covering data analytics for a dealership from customer transactions to forecasting and everything relating to the business.June 22, 2022 Episode artwork Alex Kraft speaks about selling and various items that are critical to a start up businessJune 15, 2022 Episode artwork Mets Kramer and Ron are joined by Stephanie Smith for a Candid Conversation on Marketing in the Digital Age May 30, 2022 Episode artwork Mets Kramer talks about WebsitesMay 17, 2022 Episode artwork Floyd Jerkins and I introduce the Advisors ActivityMay 10, 2022 Episode artwork Alex Kraft and I talk Friction and AdaptabilityMay 03, 2022 Episode artwork Alex Kraft and Mets Kramer talk about the Digital WorldApril 18, 2022 Episode artwork Alex Kraft covers his recent blog on “Adaptability” April 12, 2022 Episode artwork Helena Sjogren from Reedz introduces us to the text to voice tools they useApril 04, 2022 Episode artwork Bonnie Feigenbaum introduces our new Lecture Series on Marketing March 28, 2022 Episode artwork Ron Slee explains what we do, our purpose and goals, at Learning Without Scars (LWS)March 21, 2022 Episode artwork Alex Kraft and Mets Kramer address Technology and the Dealer Sales EffortsMarch 14, 2022 Episode artwork Floyd Jerkins addresses the Business ModelMarch 07, 2022 Episode artwork